Gambling on 99baji is designed to be an enjoyable, entertaining experience. We are deeply committed to the wellbeing of every player in Bangladesh. This page outlines the tools, resources, and guidance available to help you stay in control — because at 99baji, responsible gaming is not optional. It is a core part of who we are.
Important Notice: Gambling should always be treated as a form of entertainment — never as a source of income or a way to recover financial losses. If at any point you feel that gambling is negatively affecting your life, your finances, or your relationships, please use the tools on this page or contact our support team immediately at [email protected].
At 99baji, we take our duty of care to players across Bangladesh with the utmost seriousness. Whether you are placing a bet on a BPL cricket match from Dhaka, spinning the slots from Chittagong, or playing live casino from Sylhet, you deserve a safe and controlled experience. We have built a comprehensive suite of responsible gaming tools directly into the 99baji Platform so that every player has the means to manage their gambling activity effectively.
Responsible gaming at 99baji operates on three core principles: prevention, protection, and support. We take preventative steps to stop problems before they start — by enforcing a strict 18+ age restriction, providing transparent information about the odds of each game, and surfacing responsible gaming prompts throughout the Platform. We protect players who may be showing early signs of problematic gambling behaviour by offering tools like deposit limits, reality checks, and cooling-off periods. And we provide ongoing support through our 24/7 live chat team, who are trained to assist any player who reaches out with a concern.
We also recognise that Bangladesh has a vibrant and passionate betting culture, particularly around cricket and football. We celebrate that passion while ensuring it remains in a healthy, controlled context. The spirit of sport and the thrill of a well-placed bet should be a source of joy — not anxiety or financial hardship.
Age Verification: 99baji strictly enforces the 18+ age requirement. All players must complete identity verification before their first withdrawal. Any account found to belong to a person under 18 years of age will be immediately closed, all funds forfeited, and the matter reported to the appropriate authorities in accordance with our legal obligations.
Problem gambling is a recognised condition in which an individual is unable to resist the urge to gamble, even when it causes significant harm to themselves or people around them. It can affect anyone — regardless of age, income level, or background. Recognising the warning signs early is the most effective way to prevent a gambling habit from becoming a serious problem.
Common indicators that gambling may be becoming problematic include: spending more money on gambling than you can comfortably afford to lose; chasing losses by placing further bets in an attempt to recover money already lost; neglecting work, family, or social responsibilities because of gambling; borrowing money or selling assets to fund gambling activity; feeling anxious, irritable, or depressed when unable to gamble; and concealing your gambling behaviour from friends or family members.
If any of the above descriptions resonate with your current situation, we strongly encourage you to use 99baji's built-in responsible gaming tools, speak with a trusted person in your life, or contact a professional support organisation. Seeking help is a sign of strength, and 99baji's support team is here to assist you without judgment.
You Are Not Alone: Many players experience periods where gambling feels less like entertainment and more like a compulsion. Reaching out early — before the situation escalates — makes a significant difference. The 99baji support team is available 24/7 and is trained to handle these conversations with empathy, discretion, and professionalism.
Every 99baji account comes with a full suite of responsible gaming controls. These tools are available directly from your account settings and can be activated at any time — no waiting period, no barriers.
Set a daily, weekly, or monthly deposit limit on your 99baji account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered at any time with immediate effect. Requests to raise a limit take 7 days to come into effect — this cooling-off window is intentional.
Take a short break from gambling with a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account remains open and accessible for viewing, but all betting and deposit functions are temporarily suspended. Your account balance is preserved and available upon return.
For players who need a longer break, 99baji offers self-exclusion periods of 3 months, 6 months, 12 months, or permanent exclusion. During self-exclusion, your account is fully suspended — you cannot log in, deposit, or place bets. Permanent self-exclusion cannot be reversed. This is our strongest player protection measure.
Enable session-time reminders that notify you after every 30, 60, or 90 minutes of continuous play. Each reality check displays how long you have been playing and gives you the option to continue your session or log out. This feature helps maintain awareness of the time spent on the Platform.
Set a maximum amount you are willing to lose within a given period. Once your loss limit is reached, your ability to place further bets is automatically suspended for the remainder of that period. This is one of the most effective tools for keeping gambling within a budget you are comfortable with.
Our support team is available around the clock via live chat and email. Any player who contacts us with a responsible gaming concern is routed to a specially trained welfare agent — not a standard customer service representative. We treat every welfare conversation with the care and confidentiality it deserves.
The following questions are adapted from widely recognised responsible gaming self-assessment frameworks. If you answer "yes" to two or more of these questions, we strongly recommend using one of the tools described on this page or contacting our support team.
Have you ever spent more money gambling than you originally intended to in a single session or week?
Have you ever chased your losses — placing additional bets specifically to try to win back money you had already lost?
Have you ever borrowed money, sold possessions, or used savings intended for essential expenses (rent, food, bills) to fund gambling?
Have you neglected work responsibilities, family time, or important personal commitments because of time spent gambling?
Have you felt restless, anxious, irritable, or depressed during periods when you were unable to gamble?
Have you hidden the extent of your gambling activity from family members, close friends, or your partner?
Have you ever thought about stopping gambling but found yourself unable to do so despite genuinely wanting to?
Next Step: If two or more of these questions apply to you, please contact our welfare support team via live chat or at [email protected]. You can also activate self-exclusion immediately from your account settings — no approval process is required. Your privacy is fully protected.
All responsible gaming tools are accessible directly from your 99baji account dashboard. Here is a step-by-step overview of how to find and activate each control.
Sign in to your 99baji account using your registered username and password. Ensure you are on the official 99baji.bio domain before entering your credentials.
Account AccessClick on your profile icon in the top-right corner of the Platform. From the dropdown menu, select "Account Settings" to access your full account management panel.
Profile MenuWithin Account Settings, navigate to the "Responsible Gaming" tab. All available tools — deposit limits, loss limits, time-out, reality checks, and self-exclusion — are listed here in one place.
Safety ToolsSelect the tool you wish to use, enter your chosen limit or period, and confirm your selection. Restrictions take effect immediately. You will receive an email confirmation to your registered address.
Instant EffectThe deposit limit tool is one of the most straightforward and effective ways to keep gambling spending within a predetermined budget. When you set a deposit limit on your 99baji account, the Platform will automatically decline any deposit request that would cause your cumulative deposits to exceed your chosen cap within the specified time window.
You may set limits across three time frames: daily (resets at midnight Bangladesh Standard Time), weekly (resets every Monday at midnight BST), and monthly (resets on the first day of each calendar month). For example, a player in Dhaka might set a weekly deposit limit of ৳5,000, ensuring their total gambling spend for the week never exceeds that amount regardless of how many sessions they play.
Lowering a deposit limit takes effect immediately — if you reduce your weekly limit from ৳5,000 to ৳2,000, the new limit applies from the moment you confirm the change. Raising a deposit limit, however, is subject to a mandatory 7-day cooling-off period. This deliberate delay gives players time to reconsider and ensures that limit increases are a considered, calm decision rather than an impulsive one made during an active gaming session.
Self-exclusion is designed for players who feel they need a significant break from gambling or who believe they may have a gambling problem. It is a serious, meaningful commitment — not a casual pause. When you self-exclude on 99baji, your account is fully suspended. You cannot log in, place bets, deposit funds, or receive promotional communications for the entire duration of your chosen exclusion period.
Available self-exclusion periods are 3 months, 6 months, and 12 months. A permanent self-exclusion option is also available — this cannot be reversed under any circumstances and results in permanent account closure. For shorter breaks where you still want the option to return, the time-out feature (up to 30 days) may be more appropriate.
During self-exclusion, 99baji will take reasonable technical steps to prevent you from opening a new account. If you attempt to create a second account while under self-exclusion, that account will be closed and any deposits made will be returned. We take self-exclusion commitments seriously and will enforce them rigorously.
Permanent Self-Exclusion Warning: Permanent self-exclusion is irreversible. Once you have confirmed a permanent self-exclusion request, 99baji will close your account and you will not be able to reopen it or create a new one. Any remaining balance at the time of permanent exclusion will be returned to your registered payment method after mandatory verification checks are completed.
99baji is strictly a platform for adults aged 18 and above. We employ multiple layers of age verification to prevent minors from accessing gambling services. At the point of registration, all players confirm they are 18 or older. Full identity verification — requiring a copy of a government-issued National ID card (NID) or passport — is mandatory before any withdrawal is processed.
We also strongly encourage parents and guardians in Bangladesh to install parental control software on shared household devices to prevent minors from accessing online gambling platforms. Free and low-cost parental control solutions are available for most devices and operating systems. If you suspect that a minor has registered an account on 99baji, please contact us immediately at [email protected]. The account will be investigated and closed within 24 hours if the concern is substantiated.
99baji does not direct any marketing content toward individuals under 18 years of age. Our promotional communications are targeted exclusively at verified adult players who have opted in to receive them.
One of the most important principles of responsible gaming is to treat gambling purely as entertainment spending — money that you are fully prepared to lose, just as you would budget for a cinema ticket, a restaurant meal, or a sporting event. At 99baji, we encourage every player to set a clear gambling budget before they start playing, separate from money intended for essential living expenses.
Practical budgeting guidelines for 99baji players in Bangladesh:
If you are concerned about your own gambling or about someone else's, our responsible gaming support team is available 24 hours a day, 7 days a week. All conversations are confidential. Our welfare agents are trained to listen without judgment and to guide you toward the tools and resources that are most appropriate for your situation.
You do not need to be in crisis to reach out. Even if you just want to talk through your options or better understand how to use our responsible gaming tools, our team is here to help.
Immediate Action: If you need to stop gambling right now, you can activate a self-exclusion or time-out directly from your account settings without contacting support. The change takes effect immediately. If you cannot access your account, contact us via live chat and an agent will apply the restriction for you within minutes.
When gambling stays within healthy boundaries, it is a genuinely entertaining experience. Explore 99baji's full range of games and sports betting with confidence — knowing our responsible gaming tools have your back. 18+ only. Please play responsibly.